Whats New in Dynamics 365: 2020 wave release 1

dynamics-365-wave 1-release-plan-april-september-firoz-muhammed-MCT-Trainer

Everyone Microsoft would do two release of Dynamics 365, one from April till September and October till March next year.

For the year wave 1 release will happen from April 2020 to September 2020 and Wave 2 release will happen from October 2020 till March 2021.

Wave 1 release plan: 

There are so many things are changing in this release and the complete list can be read online 

Few things are updated in wave 1 release involves

  • Dynamics 365 for Sales
  • Dynamics 365 Sales insights
  • Dynamics 365 Marketing
  • Dynamics 365 customer Services
  • Dynamics 365 Customer Insights

Wave 2 release plan:

Read wave release plan online or you can download it as pdf

Power Platform release plans:

Wave 1 realse

Wave 2 release

New Dynamics 365 CE Admin Center

Yes, this is what we have seen last week when we log in to Dynamics 365 Customer Engagement (CE). The administration area( admin center ) has been merged with Power Platform admin center now. Yes you heard it correct!!

We have seen the Power Platform admin center before and get used to it. Now it is part of Dynamics 365, that means when you try to access ‘Advanced settings’ from navigation what you see the new admin center.


How to access Dynamics 365 Admin area from navigation



New Dynamics 365 CE Admin area is shown below:



How to access the security settings of Dynamics 365 CE



Hope this helps!



New Dynamics 365 CE+ PowerApps Certification exams for Developers

There is a good news for Dynamics 365 Customer Engagement (CE) developers. There are new certification exams are launched which are specific to development.


Following are the two new certifications:

Microsoft Power Apps + Dynamics 365 Developer

Microsoft Dynamics 365: Finance and Operations Apps Developer




The complete list of Dynamics 365 + PowerApps Certifications are here.

As of now there are 12 certifications exams coming under Dynamics 365 + PowerApps Certifications including the two new certifications in beta ( the ones mentioned above).


Hope this article is useful to you!






Power Platform Licensing and Pricing – PowerApps and Power Automate

Microsoft power platform powerapps power automate licensing guide pricing details

Microsoft have released new pricing models Microsoft Power Platform applications. And also we can see that there are new licensing packages are started seeing in the office 365 admin center( portal.office.com -> subscriptions).

In this article, I am going to explain about Microsoft Power Platform licensing – majorly PwoerApps and Power Automate( yes, that is the new name of Microsoft Flow).

PowerApps plans:

Microsoft PowerApps platform pricing licensing

  • PowerApps per app plan which allows individual users to run applications (2 apps and a single portal) for a specific business scenario based on the full capabilities of PowerApps for $10/user/app/month. This plan provides an easy way for customers to get started with the platform before broader scale adoption.
  • PowerApps per user plan which equips a user to run unlimited applications (within service limits) based on the full capabilities of PowerApps for $40/user/month.

More details can be found here

Power Automate Plans:

Microsoft flow power automate new pricing licensing firoz blog

  • Power Automate per user plan which equips a user to run unlimited flows (within service limits) with the full capabilities of Power Automate based on their unique needs for $15/user/month.
  • Power Automate per flow plan which enables organizations to implement flows with reserved capacity that serve teams, department, or the entire organization without having to license each end user. This plan starts at $500/month for 5 flows.

Read about Power Automate plans more here.


Hope this article is useful to you. If you have any questions ask in the comment box below. You can reach me out at firoz@magnifez.com

New Dynamics 365 Pricing from 1st October 2019

Microsoft has launched new licensing plan for Dynamics 365 and its effective from 1st October 2019.

There are licensing plans for each of the following apps:


  • Dynamics 365 for Sales
  • Dynamics 365 for Marketing
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Operations
  • Dynamics 365 for Retail
  • Dynamics 365 for Talent




New Dynamics 365  for Sales licensing plan:

There are two different packages for Dynamics 365 for Sales.

Sales Professional

Sales Enterprise


How to Install Sales Insights in Dynamics 365 Customer Engagement

In this blog I will walk you through the steps of configuring Sales Insights for Dynamics 3565 Customer Engagement (CE)

Step 1: Go to Sales hub -> Sales Insights Settings


Step 2: Go to Sales insights global settings and click on Try Sales Insights button.


If Sales Insights solution is not installed for your Dynamics 365 organization you have to contact your admin to get it done or you can configure as below.

Step 3: Access Dynamics 365 CE admin center. URL: https://port.crm8.dynamics.com/G/Applications/Index.aspx


Step 4: Navigate to ‘Applications’ and click on Sales Insights to install.Click manage to install the solution.


Once the solution is installed then you can continue with Sales Insights installation.

Step 5: On Sales Insights setting page you have to select your Dynamics 365 CE organization to install Sales Insights.


Step 4: Check the status of installation. Once it is finished you can navigate to the configuration section.


How Microsoft Power Platform changes the way you code applications

Microsoft Power Platform is around the corner for more than an year now and it is hot cake now in Microsoft business applications suite. In this article we will have a look at how Power Platform will change the way you develop application today in Dynamics 365 domain.

What is Microsoft Power Platform?

First lets have a look at what is Microsoft Power Platform is. In short, it is the business application suite from Microsoft that comprise of 3 service namely – PowerBi, PowerApps and Microsoft. In Microsoft’s team these 3 applications complete the Analyze, act and integrate process that every business requirement demands.

Q: Size of Microsoft Power Platform

While each of these services is best-of-breed individually, their combination as the Power Platform is a game-changer without equal for our customers.

That’s what the Power Platform does. It is a system that enables users to do three key actions on data that help them drive business: Analyze, Act, and Automate. We do this with Power BI, PowerApps, and Flow, all working together atop your data to help EVERYONE, from the CEO to the front-line workers, drive the business with data.

Power BI is available in 43 languages and used across 18,000 cities spanning the globe.
Nearly 10 petabytes of data are uploaded to the service each month with more than 10 million report and dashboard queries executed against that data every hour (!) on behalf of users.

Q: Dynamics 365 and PowerApps

PowerApps is the platform to customize and extend model-driven apps in Dynamics 365, such as Dynamics 365 Sales and Customer Service, in context of the use rights.

Select model-driven apps in Dynamics 365 can be customized using PowerApps and Microsoft Flow capabilities.

These model-driven apps in Dynamics 365 can be customized using PowerApps and Microsoft Flow capabilities
Dynamics 365 Sales Professional
Dynamics 365 Customer Service Professional
Dynamics 365 Talent: Attract
Dynamics 365 Talent: On-board
Dynamics 365 Team Member

These Dynamics 365 apps and plans include PowerApps P2
Dynamics 365 Business Central
Dynamics 365 Sales Enterprise
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Project Service Automation
Dynamics 365 Talent
Dynamics 365 Retail
Dynamics 365 Unified Operations Plan
Dynamics 365 Plan

Dynamics 365 Customer Engagement Plan, Unified Operations Plan and Dynamics 365 plan include PowerApps Plan 2 plus unrestricted access to all entities (including restricted entities described above)

Can we build app for external customer
Every user who use Power apps should have a license assigned. Else we can build powerApps portals for our customers.

Q: How does the Licensing of Power Platform works?

For PowerPlatform, we have licensing seperately for each of the apps such as powerApps, Flow and PoweBi.
The licensing for these apps are also included in multiple office 365 and Dynamics 365 Packages.
PowerApps Plans:
Plan 1
Plan 2
Powerapps Free Plan

Users can try PowerApps Plan 2 for free for 30 days.

To purchase PowerApps for an organization, you must be an Office 365 Global or Billing Admin of a tenant, or you must create a tenant.
PowerApps Community Plan
If you want to build skills and learn more about PowerApps, Microsoft Flow, and Common Data Service, the PowerApps Community Plan is the right plan for you. The PowerApps Community Plan gives you a free development environment for individual use to learn with full functionality of PowerApps. See here for PowerApps Community Plan.


New Role Based Microsoft Dynamics 365 Certifications

New Microsoft Dynamics 365 Certifications.

I had the opportunity to conduct a webinar on topic ‘New Dynamics 365 Certification Exams and learning path’ as part of the Expert Connection Sessions conducted by Dynamics 365 Global Community (DGC).

Recording of the webinar is added below.


New Microsoft Dynamics 365 Certifications:

  • MB 200- Dynamics 365 Customer Engagement Core
  • MB 210 – Dynamics 365 for Sales
  • MB 220 – Dynamics 365 for Marketing
  • MB 230 – Dynamics 365 for Customer Service
  • MB 240 – Dynamics 365 for Field Services

Expired Microsoft Dynamics 365 Certifications

Following is the list of all Dynamics 365 Certification exams which are recently retired.

MB2-700 Microsoft Dynamics CRM 2013 Applications December 31, 2016
MB2-701 Extending Microsoft Dynamics CRM 2013 December 31, 2016
MB2-702 Microsoft Dynamics CRM 2013 Deployment December 31, 2016
MB2-703 Microsoft Dynamics CRM 2013 Customization and Configuration December 31, 2016
MB2-704 Microsoft Dynamics CRM Application July 31, 2017
MB2-709 Microsoft Dynamics Marketing December 31, 2017
MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment June 30, 2019
MB2-717 Microsoft Dynamics 365 for Sales June 30, 2019
MB2-718 Microsoft Dynamics 365 for Customer Service August 31, 2019
MB2-719 Microsoft Dynamics 365 for Marketing August 31, 2019
MB2-866 Microsoft Dynamics CRM 2011 Customization and Configuration January 31, 2016
MB2-867 Microsoft Dynamics CRM 2011 Installation and Deployment January 31, 2016
MB2-868 Microsoft Dynamics CRM 2011 Applications January 31, 2016
MB2-876 MB2-876: Extending Microsoft Dynamics CRM 2011 January 31, 2016
MB2-877 Microsoft Dynamics 365 for Field Service June 30, 2019
MB5-705 Managing Microsoft Dynamics Implementations December 31, 2016
MB6-700 Microsoft Dynamics AX 2012 R2 Project December 31, 2016
MB6-701 Microsoft Dynamics AX 2012 R3 Retail March 31, 2017
MB6-702 Microsoft Dynamics AX 2012 R3 Financials December 31, 2016
MB6-703 Microsoft Dynamics AX 2012 R3 Trade and Logistics December 31, 2016
MB6-704 Microsoft Dynamics AX 2012 R3 CU8 Development Introduction December 31, 2016
MB6-705 Microsoft Dynamics AX 2012 R3 CU8 Installation and Configuration December 31, 2017
MB6-884 Microsoft Dynamics AX 2012 Lean Manufacturing December 31, 2016
MB6-885 Microsoft Dynamics AX 2012 Public Sector December 31, 2016
MB6-886 Microsoft Dynamics AX 2012 Process Manufacturing Production and Logistics December 31, 2016
MB6-889 Microsoft Dynamics AX 2012 Service Management December 31, 2016
MB6-890 Microsoft Dynamics AX Development Introduction December 31, 2017
MB6-892 Microsoft Dynamics AX Distribution and Trade December 31, 2017
MB6-893 Microsoft Dynamics AX Financials December 31, 2017
MB6-895 Financial Management in Microsoft Dynamics 365 for Finance and Operations August 31, 2019
MB6-896 Distribution and Trade in Microsoft Dynamics 365 for Finance and Operations August 31, 2019

Also see the complete list of certifications from Microsoft website

I have also written an article on the new Microsoft Dynamics 365 Certifications on Dynamics 365 Academy blog

MB 200: Microsoft Dynamics 365 Customer Engagement Core Certification

MB-200: Dynamics 365 for Customer Engagement Core is one of the recent Dynamics 365 certifications that Microsoft has launched. In this article, I am explaining the syllabus for this certification in detail.  By passing this exam, you will be eligible for achieving new role based certification Microsoft Dynamics 365 for Sales Functional Consultant.

Syllabus: MB 200: Microsoft Dynamics 365 Customer Engagement Core Certification

mb200- microsoft-dynamics-365-certification-exam-core-syllabus-tutorial-dump-

Perform discovery, planning, and analysis (5-10%)

Create and validate documentation

  • create high-level entity relationship diagram
  • create and document mock-ups
  • identify document data for migration and integration
  • determine out of the box (OOB) functionality
  • validate functional requirements
  • select artifacts necessary for a proof of concept (POC) of functional solution designs

Perform continuous collaboration with customer

  • identify collaboration tools
  • perform an audit
  • identify artifacts to be recorded in change logs
  • select between managed and un-managed solutions
  • identify components for entities

Manage user experience design (20-25%)

Create and configure apps

  • configure settings to meet minimal capabilities
  • configure out of the box and custom items to meet minimal capabilities specified
  • create and configure dashboards
  • create and configure forms
  • create and configure charts
  • create and manage reports
  • create and configure views
  • design site map
  • export or import field translation
  • configure mobile settings

Create and configure templates

  • identify available templates in Dynamics 365
  • create email templates
  • create Excel templates
  • create Word templates

Create and manage processes

  • configure a business rule
  • configure a business process flow
  • configure a workflow

Manage entities and data (15-20%)

Modify an existing data model

  • create new or an modify existing entity
  • create new or modify existing relationships
  • create new or modify existing fields
  • manage accounts and contacts

Import and export data

  • import data by using the import data wizard
  • export data from Dynamics 365
  • create data templates
  • choose file types to upload into system
  • identify source fields to Dynamics 365 Fields mapping
  • save mappings to template

Manage data

  • perform data cleanup
  • mitigate data loading risks
  • mitigate excessive database growth
  • configure bulk record deletion
  • configure duplicate detection setting

Implement security (5-10%)

Configure security in Office 365

  • identify Dynamics 365 security role assignments
  • add users to security group administration

Configure security settings

  • manage security roles
  • manage users
  • manage teams
  • create and manage field security profiles
  • configure hierarchy security

Implement integration (15-20%)

Configure Outlook add-in

  • identify required client software requirements
  • identify required server software requirements
  • configure server-side sync
  • develop a plan to deploy Outlook App to users
  • perform unit testing
  • identify minimum application and operation system environments

Configure email integration

  • configure email mailboxes
  • configure email protocols
  • configure email settings
  • enable server-side synchronization
  • enable Dynamics 365 App for Outlook

Integrate with Office 365

  • determine enabled Office 365 capabilities
  • design SharePoint online folder configuration architecture
  • create SharePoint sites and document locations
  • integrate OneNote, integrate OneDrive for Business
  • configure integration with the Office 365 toolset
  • validate integrity of data in SharePoint
  • integrate data by using Excel data online

Create, configure, and maintain Microsoft Flows

  • create service connections
  • configure source and target fields
  • create, validate, and execute Microsoft Flow logic
  • share flows with other users

Perform solutions deployment and testing (25-30%)

Manage environments

  • determine whether to use managed or unmanaged solution
  • determine subcomponents to include in solution
  • create or use a custom publisher
  • migrate from sandbox environments
  • administer environments
  • configure environments

Manage applications

  • manage applications using the Dynamics 365 Administration Center
  • manage Dynamics 365 applications using solutions

Perform system administration

  • configure connection roles
  • configure language and locales
  • configure currencies
  • configure subjects
  • configure custom help
  • configure session and inactivity timeouts
  • manage global audit settings
  • configure audit user access
  • manage audit logs
  • manage entity and field auditing
  • configure relevant search
  • configure QuickFind settings
  • configure categorized search

Perform quality assurance

  • create system, performance, unit, and regression testing scripts
  • perform performance tuning
  • perform optimization testing
  • verify network capacity and throughput by using the Dynamics 365 Diagnostics Tool
  • perform data query performance

Manage solutions

  • create solutions
  • export solutions
  • import solutions
  • distribute solutions and patches

Also access Microsoft learning portal